Manuals: Adding to your existing manuals
Application Notes: Writing application notes that introduce customers to need or customer specific features
Get Started: Provide the customer with a startup guide to train their personnel
Get Accepted: Lead up your customers to new features and their applications for sound acceptance
Let us know what tools and templates you use to create your documentation
A customer could not be visited, video calls were difficult due to site access limitations and language barrier. A set of illustrations helped crossing the language barrier. Precise instructions ensured reaching expected results. Application Notes moved the project forward significantly.
As part of an onsite training class at the customer site, a set of application notes were drafted and used to train local reps and customer staff. Later, the drafts were added to the manufacturer's documentation and used for future customers.
