Organization: Organizing customer visit at factory
Project Management: Following the FAT and summarizing results for customer and manufacturer
Specifications: Writing specifications for additonal features that require custom engineering or applications work
Reporting: compiling reports for customer and manufacturer
Stay focussed: Ease your work force to focus on other tasks
Sound relationship: Establish good relationship between manfuacturer and customer representatives
We are happy to help with technical and applicational tasks during the FAT, but this may require safety and technical training up front. Contact us timely!
Asian reps and customers visited the manufacturer in the US West coast for an FAT. The program and tests were discussed and agreed upon. The tests were run and reports for upper management of all parties were compiled. Our guests were treated to restaurants and a boat trip on a nearby lake for entertainment and socializing. The tests were accepted and the tool was ready to ship within 2 weeks.
The local sales rep of an European country visits the European headquarters for during a sales situation. The customer first talks to management, then gets handed over to application folks. All day running the instrument produced excellent results on customer specimen. Highly competitive reports were produced to help with fund raising for the potential customer. 3 months later the purchase order came in.
